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  • Jorge D

    MAKAWAO, HI | 2022 GMC Terrain
    Confirmed Service Review
    May 8, 2026
    They, put new motor oil in. But didn't wipe good the oil off the motor cover.

    Response from Jim Falk Motors of Maui

    May 9, 2026
    We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
  • Joseph D

    LAHAINA, HI | 2022 GMC 1500 Sierra
    Confirmed Service Review
    May 6, 2026
    Rick is awesome as usual

    Response from Jim Falk Motors of Maui

    May 8, 2026
    Hello, we're happy to hear you had an awesome experience with our staff! We look forward to helping again in the future. Take care!
  • Robert M

    MAKAWAO, HI | 2026 Chevrolet Silverado 1500
    Confirmed Service Review
    May 4, 2026
    The experience was fine. My 2026 Chevy ZR2 truck went in with a light flashing and flickering not working properly. As soon as I got home, the same problem was happening. It was not fixed.

    Response from Jim Falk Motors of Maui

    May 5, 2026
    It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
  • Ruel I

    KAHULUI, HI | 2017 GMC Yukon
    Confirmed Service Review
    May 2, 2026
    Not too bad

    Response from Jim Falk Motors of Maui

    May 4, 2026
    A simple and honest reflection that still shows a generally acceptable experience. It’s good to know things were manageable overall. Take care moving forward.
  • BENJAMIN K

    WAILUKU, HI | 2026 Chevrolet Colorado
    Confirmed Sales Review
    April 27, 2026
    The salesman Mike Maginn was very professional and answered all of our questions and concerns.

    Response from Jim Falk Motors of Maui

    April 29, 2026
    Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
  • Dedrick S

    WAILUKU, HI | 2022 GMC 1500 Sierra Limited
    Confirmed Service Review
    April 21, 2026
    Great customer service!

    Response from Jim Falk Motors of Maui

    April 22, 2026
    Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
  • Mark M

    MAKAWAO, HI | 2017 Chevrolet Colorado
    Confirmed Service Review
    April 10, 2026
    I've been taking my truck to service and replacement parts and my experience has always been excellent.

    Response from Jim Falk Motors of Maui

    April 11, 2026
    Thank you for your loyal support and excellent feedback. We are proud to consistently deliver great service for your truck, and we look forward to taking care of your future needs.
  • Scottie L

    HONOLULU, HI | 2019 Chevrolet 1500 Silverado
    Confirmed Service Review
    April 4, 2026
    Desiree was very very helpful in making this process smooth.

    Response from Jim Falk Motors of Maui

    April 6, 2026
    Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
  • RYAN H

    MAKAWAO, HI | 2026 Chevrolet Silverado 1500
    Confirmed Sales Review
    April 4, 2026
    Great experience and friendly staff overall! Angel was super friendly, efficient and knew everything about my new purchase. Fast, smooth service with plenty aloha. Mahalo for the awesome service and aloha spirit!

    Response from Jim Falk Motors of Maui

    April 6, 2026
    Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
  • Joseph M

    KAHULUI, HI | 2026 GMC Canyon
    Confirmed Sales Review
    March 24, 2026
    The sales manager Jason and the finance team helped make it a super easy process

    Response from Jim Falk Motors of Maui

    March 24, 2026
    We appreciate your kind words! It’s great to hear Jason and our finance team made the process smooth and easy. We look forward to assisting you again!