Paul C
MAKAWAO, HI | 2016 Buick LaCrosseAugust 12, 2026As usual, Rick Jacobson and his team are incredibly talented and capable. At the risk of being redundant, I'm repeating myself when I say that Rick deserves recognition (and a raise!!) for his quality customer service and Aloha!Response from Jim Falk Motors of Maui
August 14, 2026Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!NICOLE Y
WAILUKU, HI | 2026 Chevrolet TraxJuly 29, 2026Went to inquire stayed a few hours drove home in a different vehicleResponse from Jim Falk Motors of Maui
July 31, 2026Hi, we're so happy we were able to help you out. Thank you for choosing Jim Falk Motors of Maui and we hope to see you again soon!MICHAEL S
LAHAINA, HI | 2026 Chevrolet Silverado 1500July 27, 2026I went looking for a vehicle, specifically a pickup truck. Tehani was so patient with me. My husband kept having me check other trucks and she just kept smiling and made me feel like I was not a bother at all. Every question answered and just very honest.Response from Jim Falk Motors of Maui
July 29, 2026Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!Nicholas C
KIHEI, HI | 2017 GMC CanyonJuly 8, 2026Braden was helpful and team completed the door repair promptly for us - thanks!Response from Jim Falk Motors of Maui
July 9, 2026Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!Fred L
LAHAINA, HI | 2018 Chevrolet CamaroJuly 2, 2026Rick handled everything like a professional and followed through on the repairs I requested and needed.Response from Jim Falk Motors of Maui
July 3, 2026Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!John P
WAILUKU, HI | 2022 Chevrolet 1500 SilveradoJuly 2, 2026Rick and staff were top notchResponse from Jim Falk Motors of Maui
July 2, 2026Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!Walter J
KIHEI, HI | 2012 Buick LaCrosseJune 10, 2026Car was fix. I waited 5hr in wait room. Seats in front were soiled.Response from Jim Falk Motors of Maui
June 11, 2026We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.Brian C
WAILUKU, HI | 2022 GMC 1500 Sierra LimitedJune 3, 2026Rick always makes it a pleasant experienceResponse from Jim Falk Motors of Maui
June 5, 2026Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!Heidi J
HAIKU, HI | 2026 GMC AcadiaMay 26, 2026The dealership and Rick identified the problem and solution that was under warranty. The part needed to be ordered so the dealership provided a rental car for the duration until our vehicle was fixed. Rick was quick to communicate when the part was in and the vehicle was finished.. Next level service.Response from Jim Falk Motors of Maui
May 27, 2026We are incredibly grateful for your detailed review and your high praise of our next-level service. It is wonderful to hear that Rick communicated so efficiently and ensured you were well taken care of with a rental vehicle. Thank you for allowing us to resolve the issue smoothly for you.Jorge D
MAKAWAO, HI | 2022 GMC TerrainMay 22, 2026Good serviceResponse from Jim Falk Motors of Maui
May 23, 2026Thank you for your feedback! We appreciate your support and hope to see you again soon.