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  • Harold P

    WAILUKU, HI | 2020 Chevrolet 1500 Silverado
    Confirmed Service Review
    December 28, 2025
    I told the Agent my brakes were locking up they got it fixed in a couple of hours

    Response from Jim Falk Motors of Maui

    December 29, 2025
    Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

  • Joan B

    KULA, HI | 2017 Chevrolet Bolt EV
    Confirmed Service Review
    December 13, 2025
    Rick was welcoming and professional. Providing an estimate and details for the service.

    Response from Jim Falk Motors of Maui

    December 14, 2025
    Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

  • Luke R

    HANA, HI | 2024 Chevrolet Trailblazer
    Confirmed Service Review
    December 3, 2025
    Friendly staff easy to work with the waiting room was nice clean with a good bathroom. I wish there was a little toy area for young kids, though just a few books in blocks or cars for the small children to play with while we wait would be nice.

    Response from Jim Falk Motors of Maui

    December 4, 2025
    We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

  • Cromwell B

    LAHAINA, HI | 2022 Chevrolet 1500 Silverado
    Confirmed Service Review
    November 14, 2025
    Braden is such a good customer service

    Response from Jim Falk Motors of Maui

    November 15, 2025
    Thank you for your kind words! Braden will be delighted to hear your praise, and we look forward to continuing to provide excellent service.

  • Joann E

    KIHEI, HI | 2024 GMC Canyon
    Confirmed Service Review
    October 20, 2025
    Service personnel are very professional and full of information

    Response from Jim Falk Motors of Maui

    October 21, 2025
    Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

  • Ralph S

    KIHEI, HI | 2024 Chevrolet Colorado
    Confirmed Service Review
    October 16, 2025
    Best dealership in Maui

    Response from Jim Falk Motors of Maui

    October 17, 2025
    That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!

  • Justin S

    KAHULUI, HI | 2021 GMC Canyon
    Confirmed Service Review
    October 15, 2025
    I brought my truck in because the key wouldn’t come out and wouldn’t start. I was told the issue and paid $1300 to get it fixed, only to have the same thing happen a week later

    Response from Jim Falk Motors of Maui

    October 16, 2025
    Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

  • Rick J

    MAKAWAO, HI | 2024 GMC HUMMER EV SUV
    Confirmed Sales Review
    September 29, 2025
    Best place to buy a truck on Maui

    Response from Jim Falk Motors of Maui

    September 30, 2025
    Thank you! We’re honored to be your go-to place for trucks. We appreciate your support and look forward to helping you again in the future!

  • Paul C

    MAKAWAO, HI | 2016 Buick LaCrosse
    Confirmed Service Review
    September 23, 2025
    Rick and his team are AWESOME! They immediately assisted me upon arrival, completed the required repairs, and notified me in a timely manner. I am very grateful for the excellent service that this team provides!

    Response from Jim Falk Motors of Maui

    September 24, 2025
    Rick and his team will be thrilled to hear your feedback! Immediate assistance, timely repairs, and excellent communication are what we aim for every day, and we’ll continue delivering that same outstanding service for every customer.

  • Edward F

    WAILUKU, HI | 2025 Chevrolet 1500 Silverado
    Confirmed Sales Review
    August 13, 2025
    Sales Agent Laniel Salvador was very professional, knowledgeable and treated my family with great service. Laniel Salvador is an asset to your team!

    Response from Jim Falk Motors of Maui

    August 14, 2025
    Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Jim Falk Motors of Maui! We sincerely value your business and look forward to your next visit. Take care!