Jorge D
MAKAWAO, HI | 2022 GMC TerrainMay 8, 2026They, put new motor oil in. But didn't wipe good the oil off the motor cover.Response from Jim Falk Motors of Maui
May 9, 2026We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.Joseph D
LAHAINA, HI | 2022 GMC 1500 SierraMay 6, 2026Rick is awesome as usualResponse from Jim Falk Motors of Maui
May 8, 2026Hello, we're happy to hear you had an awesome experience with our staff! We look forward to helping again in the future. Take care!Robert M
MAKAWAO, HI | 2026 Chevrolet Silverado 1500May 4, 2026The experience was fine. My 2026 Chevy ZR2 truck went in with a light flashing and flickering not working properly. As soon as I got home, the same problem was happening. It was not fixed.Response from Jim Falk Motors of Maui
May 5, 2026It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.Ruel I
KAHULUI, HI | 2017 GMC YukonMay 2, 2026Not too badResponse from Jim Falk Motors of Maui
May 4, 2026A simple and honest reflection that still shows a generally acceptable experience. It’s good to know things were manageable overall. Take care moving forward.BENJAMIN K
WAILUKU, HI | 2026 Chevrolet ColoradoApril 27, 2026The salesman Mike Maginn was very professional and answered all of our questions and concerns.Response from Jim Falk Motors of Maui
April 29, 2026Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!Dedrick S
WAILUKU, HI | 2022 GMC 1500 Sierra LimitedApril 21, 2026Great customer service!Response from Jim Falk Motors of Maui
April 22, 2026Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!Mark M
MAKAWAO, HI | 2017 Chevrolet ColoradoApril 10, 2026I've been taking my truck to service and replacement parts and my experience has always been excellent.Response from Jim Falk Motors of Maui
April 11, 2026Thank you for your loyal support and excellent feedback. We are proud to consistently deliver great service for your truck, and we look forward to taking care of your future needs.Scottie L
HONOLULU, HI | 2019 Chevrolet 1500 SilveradoApril 4, 2026Desiree was very very helpful in making this process smooth.Response from Jim Falk Motors of Maui
April 6, 2026Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!RYAN H
MAKAWAO, HI | 2026 Chevrolet Silverado 1500April 4, 2026Great experience and friendly staff overall! Angel was super friendly, efficient and knew everything about my new purchase. Fast, smooth service with plenty aloha. Mahalo for the awesome service and aloha spirit!Response from Jim Falk Motors of Maui
April 6, 2026Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!Joseph M
KAHULUI, HI | 2026 GMC CanyonMarch 24, 2026The sales manager Jason and the finance team helped make it a super easy processResponse from Jim Falk Motors of Maui
March 24, 2026We appreciate your kind words! It’s great to hear Jason and our finance team made the process smooth and easy. We look forward to assisting you again!